.page-faq {
  --faq-hair: rgba(43, 23, 20, .16);
  --faq-hair-gold: rgba(200, 162, 74, .42);
  --faq-pad: clamp(2.6rem, 6vw, 4.6rem);
  background: var(--surface-page);
  color: var(--c-text);
}

/* ---------- 面包屑 ---------- */
.page-faq > .breadcrumbs {
  max-width: var(--maxw);
  margin-inline: auto;
  padding: .95rem var(--span) .2rem;
}
.page-faq .breadcrumbs ol {
  list-style: none;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: .5rem;
  margin: 0;
  padding: 0;
  font-family: var(--font-body);
  font-size: .78rem;
  letter-spacing: .04em;
  color: var(--c-text-soft);
}
.page-faq .breadcrumbs li + li::before {
  content: "/";
  margin-right: .5rem;
  color: var(--c-gold-ink);
}
.page-faq .breadcrumbs a {
  color: var(--c-red);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: border-color var(--dur) var(--ease);
}
.page-faq .breadcrumbs a:hover {
  border-bottom-color: var(--c-red);
}
.page-faq .breadcrumbs [aria-current="page"] {
  color: var(--c-text);
  font-weight: 700;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  background: var(--c-red-deep);
  color: var(--c-ivory);
  padding: clamp(2.2rem, 6vw, 4.2rem) 0 clamp(2.6rem, 7vw, 5rem);
  border-bottom: 6px solid var(--c-gold);
}
.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image: repeating-linear-gradient(90deg, rgba(200, 162, 74, .13) 0 1px, transparent 1px 104px);
  pointer-events: none;
}
.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  right: -8%;
  top: 12%;
  width: 42vmin;
  height: 42vmin;
  background: radial-gradient(circle, rgba(232, 120, 43, .22), transparent 68%);
  pointer-events: none;
}
.page-faq .faq-hero__inner {
  position: relative;
  z-index: 1;
  display: grid;
  gap: clamp(1.6rem, 4vw, 3rem);
  align-items: end;
}
.page-faq .faq-hero .kicker {
  color: var(--c-gold-light);
  letter-spacing: .22em;
}
.page-faq .faq-hero h1 {
  font-family: var(--font-head);
  font-weight: 900;
  font-size: clamp(2rem, 6vw, 4rem);
  line-height: 1.1;
  letter-spacing: .01em;
  margin: .7rem 0 1rem;
  color: var(--c-ivory);
}
.page-faq .faq-hero .lede {
  max-width: 48ch;
  font-size: .98rem;
  line-height: 1.9;
  color: rgba(246, 240, 230, .82);
}
.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: .8rem;
  margin-top: 1.6rem;
}
.page-faq .faq-hero__figure {
  margin: 0;
}
.page-faq .faq-hero__figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  aspect-ratio: 12 / 7;
  object-fit: cover;
  border: 3px solid var(--c-gold);
  filter: saturate(.9);
}
.page-faq .faq-hero__figure figcaption {
  margin-top: .7rem;
  font-size: .78rem;
  line-height: 1.7;
  color: rgba(200, 162, 74, .88);
  letter-spacing: .02em;
}

/* ---------- 通用区块 ---------- */
.page-faq .section {
  padding: var(--faq-pad) 0;
}
.page-faq .section-head {
  margin-bottom: clamp(1.6rem, 4vw, 2.6rem);
}
.page-faq .section-title {
  font-family: var(--font-head);
  font-weight: 800;
  font-size: clamp(1.5rem, 3.4vw, 2.3rem);
  line-height: 1.25;
  margin: .55rem 0 .6rem;
}
.page-faq .section-head .lede {
  max-width: 56ch;
  color: var(--c-text-soft);
  font-size: .94rem;
  line-height: 1.85;
}
.page-faq .inline-link {
  color: var(--c-red);
  text-decoration: none;
  border-bottom: 1px solid var(--c-line-gold);
  transition: border-color var(--dur) var(--ease), color var(--dur) var(--ease);
}
.page-faq .inline-link:hover {
  color: var(--c-orange);
  border-bottom-color: var(--c-orange);
}
.page-faq .faq-code {
  font-family: var(--font-num);
  font-size: .92em;
  color: var(--c-red);
  background: rgba(200, 162, 74, .18);
  padding: .08em .42em;
  white-space: nowrap;
}

/* ---------- 四步查询 ---------- */
.page-faq .faq-steps {
  background: var(--surface-page);
}
.page-faq .faq-steps__layout {
  display: grid;
  gap: clamp(1.6rem, 4vw, 2.8rem);
  align-items: start;
}
.page-faq .faq-steps__list {
  list-style: none;
  margin: 0;
  padding: 0;
  counter-reset: none;
}
.page-faq .step {
  display: grid;
  grid-template-columns: 2.4rem 1fr;
  gap: .4rem 1rem;
  padding: 1.1rem .6rem 1.1rem .2rem;
  border-top: 2px solid var(--faq-hair);
  transition: background var(--dur) var(--ease), padding-left var(--dur) var(--ease);
}
.page-faq .step:last-child {
  border-bottom: 2px solid var(--faq-hair);
}
.page-faq .step:hover {
  background: rgba(200, 162, 74, .13);
  padding-left: .9rem;
}
.page-faq .step__num {
  font-family: var(--font-num);
  font-size: .9rem;
  font-weight: 700;
  letter-spacing: .1em;
  color: var(--c-gold-ink);
  padding-top: .32rem;
}
.page-faq .step__title {
  font-family: var(--font-head);
  font-weight: 800;
  font-size: 1.08rem;
  line-height: 1.5;
  margin: 0 0 .35rem;
}
.page-faq .step__body p {
  margin: 0;
  font-size: .9rem;
  line-height: 1.85;
  color: var(--c-text-soft);
}
.page-faq .faq-steps__figure {
  margin: 0;
}
.page-faq .faq-steps__figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  aspect-ratio: 1 / 1;
  object-fit: cover;
  border: 3px solid var(--c-red-deep);
  box-shadow: var(--shadow-card);
}
.page-faq .faq-steps__figure figcaption {
  margin-top: .8rem;
  font-size: .78rem;
  line-height: 1.7;
  color: var(--c-stone);
}

/* ---------- 问答区 ---------- */
.page-faq .faq-qa {
  background: linear-gradient(180deg, rgba(200, 162, 74, .12), rgba(200, 162, 74, 0) 46%);
  border-top: 2px solid var(--faq-hair-gold);
}
.page-faq .faq-qa__layout {
  display: grid;
  gap: clamp(1.5rem, 4vw, 2.6rem);
  align-items: start;
}
.page-faq .faq-index {
  border: 3px solid var(--c-red-deep);
  background: var(--surface-card);
  box-shadow: var(--shadow-card);
  padding: 1rem 1.1rem 1.1rem;
}
.page-faq .faq-index__title {
  margin: 0 0 .7rem;
  font-family: var(--font-num);
  font-size: .72rem;
  letter-spacing: .2em;
  text-transform: uppercase;
  color: var(--c-gold-ink);
}
.page-faq .faq-index__list {
  list-style: none;
  margin: 0;
  padding: 0;
}
.page-faq .faq-index__list li + li {
  border-top: 1px dashed var(--faq-hair);
}
.page-faq .faq-index__list a {
  display: flex;
  gap: .7rem;
  align-items: baseline;
  padding: .62rem .15rem;
  font-size: .88rem;
  line-height: 1.55;
  color: var(--c-text);
  text-decoration: none;
  transition: color var(--dur) var(--ease), padding-left var(--dur) var(--ease);
}
.page-faq .faq-index__list a:hover {
  color: var(--c-red);
  padding-left: .55rem;
}
.page-faq .faq-index__list .num {
  font-family: var(--font-num);
  font-size: .72rem;
  letter-spacing: .08em;
  color: var(--c-gold-ink);
  flex: none;
}

.page-faq .faq-group {
  scroll-margin-top: 1.5rem;
  margin-bottom: clamp(1.5rem, 3.5vw, 2.4rem);
}
.page-faq .faq-group:last-child {
  margin-bottom: 0;
}
.page-faq .faq-group__head {
  display: flex;
  align-items: baseline;
  gap: .75rem;
  padding-bottom: .55rem;
  margin-bottom: .85rem;
  border-bottom: 3px solid var(--c-red-deep);
}
.page-faq .faq-group__idx {
  font-family: var(--font-num);
  font-size: .8rem;
  letter-spacing: .1em;
  color: var(--c-gold-ink);
  flex: none;
}
.page-faq .faq-group__title {
  margin: 0;
  font-family: var(--font-head);
  font-weight: 800;
  font-size: clamp(1.05rem, 2.2vw, 1.3rem);
  line-height: 1.45;
}

.page-faq .faq-item {
  position: relative;
  background: var(--surface-card);
  border: 2px solid var(--faq-hair);
  margin-bottom: .7rem;
  transition: border-color var(--dur) var(--ease), box-shadow var(--dur) var(--ease);
}
.page-faq .faq-item:last-child {
  margin-bottom: 0;
}
.page-faq .faq-item:hover {
  border-color: var(--c-gold);
}
.page-faq .faq-item[open] {
  border-color: var(--c-red-deep);
  box-shadow: var(--shadow-card);
}
.page-faq .faq-item summary {
  display: block;
  position: relative;
  cursor: pointer;
  list-style: none;
  padding: .95rem 3rem .95rem 1.05rem;
  font-family: var(--font-head);
  font-weight: 700;
  font-size: .98rem;
  line-height: 1.6;
  color: var(--c-text);
  transition: color var(--dur) var(--ease);
}
.page-faq .faq-item summary::-webkit-details-marker {
  display: none;
}
.page-faq .faq-item summary:hover {
  color: var(--c-red);
}
.page-faq .faq-item summary::after {
  content: "+";
  position: absolute;
  right: 1.05rem;
  top: 50%;
  transform: translateY(-50%);
  font-family: var(--font-num);
  font-size: 1.2rem;
  line-height: 1;
  color: var(--c-gold-ink);
}
.page-faq .faq-item[open] summary::after {
  content: "–";
  color: var(--c-orange);
}
.page-faq .faq-item[open] summary {
  border-bottom: 1px solid var(--faq-hair-gold);
}
.page-faq .faq-item__body {
  padding: .9rem 1.05rem 1.1rem;
}
.page-faq .faq-item__body p {
  margin: 0;
  font-size: .9rem;
  line-height: 1.9;
  color: var(--c-text-soft);
}

/* ---------- 联系支持 ---------- */
.page-faq .faq-support {
  background: var(--c-green);
  color: var(--c-ivory);
  border-top: 6px solid var(--c-gold);
}
.page-faq .faq-support .kicker {
  color: var(--c-gold-light);
  letter-spacing: .22em;
}
.page-faq .faq-support .section-title {
  color: var(--c-ivory);
}
.page-faq .faq-support .section-head .lede {
  color: rgba(246, 240, 230, .78);
}
.page-faq .faq-support__grid {
  display: grid;
  gap: clamp(1.5rem, 4vw, 2.6rem);
  align-items: start;
}
.page-faq .faq-support__label {
  margin: 0 0 .8rem;
  font-family: var(--font-num);
  font-size: .72rem;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: var(--c-gold-light);
}
.page-faq .prep-list {
  list-style: none;
  margin: 0 0 1.2rem;
  padding: 0;
}
.page-faq .prep-list li {
  position: relative;
  padding: .6rem 0 .6rem 1.5rem;
  font-size: .92rem;
  line-height: 1.75;
  color: rgba(246, 240, 230, .9);
  border-bottom: 1px solid rgba(200, 162, 74, .3);
}
.page-faq .prep-list li::before {
  content: "◆";
  position: absolute;
  left: 0;
  top: .95rem;
  font-size: .6rem;
  color: var(--c-gold);
}
.page-faq .faq-support__note {
  margin: 0;
  font-size: .84rem;
  line-height: 1.85;
  color: rgba(246, 240, 230, .72);
}
.page-faq .faq-support__card {
  border: 3px solid var(--c-gold);
  background: rgba(0, 0, 0, .18);
  padding: 1.2rem 1.2rem 1.4rem;
}
.page-faq .faq-support__cardTitle {
  margin: 0 0 1rem;
  font-family: var(--font-head);
  font-weight: 800;
  font-size: 1rem;
  letter-spacing: .04em;
  color: var(--c-gold-light);
}
.page-faq .contact-row {
  display: flex;
  flex-wrap: wrap;
  gap: .3rem .9rem;
  align-items: baseline;
  padding: .65rem 0;
  border-bottom: 1px solid rgba(200, 162, 74, .28);
}
.page-faq .contact-row__key {
  font-family: var(--font-num);
  font-size: .72rem;
  letter-spacing: .14em;
  color: var(--c-gold);
  min-width: 4.6rem;
}
.page-faq .contact-row__val {
  font-family: var(--font-num);
  font-size: .92rem;
  color: var(--c-ivory);
  text-decoration: none;
  border-bottom: 1px solid rgba(232, 200, 113, .45);
  transition: color var(--dur) var(--ease), border-color var(--dur) var(--ease);
  word-break: break-all;
}
.page-faq .contact-row__val:hover {
  color: var(--c-gold-light);
  border-bottom-color: var(--c-gold-light);
}
.page-faq .contact-row__val--plain {
  font-family: var(--font-body);
  border-bottom-color: transparent;
}
.page-faq .faq-support__card .copy-btn {
  margin-top: 1.2rem;
}

/* ---------- 下一步 ---------- */
.page-faq .faq-next {
  background: var(--surface-page);
  border-top: 2px solid var(--faq-hair-gold);
}
.page-faq .faq-next__list {
  list-style: none;
  margin: 0;
  padding: 0;
  border-top: 2px solid var(--faq-hair);
}
.page-faq .faq-next__list li {
  border-bottom: 2px solid var(--faq-hair);
}
.page-faq .faq-next__list a {
  display: flex;
  align-items: center;
  gap: .9rem;
  padding: 1rem .4rem;
  color: var(--c-text);
  text-decoration: none;
  transition: background var(--dur) var(--ease), padding-left var(--dur) var(--ease);
}
.page-faq .faq-next__list a:hover {
  background: rgba(232, 120, 43, .1);
  padding-left: 1rem;
}
.page-faq .faq-next__list .num {
  font-family: var(--font-num);
  font-size: .8rem;
  letter-spacing: .1em;
  color: var(--c-gold-ink);
  flex: none;
}
.page-faq .faq-next__text {
  font-family: var(--font-head);
  font-weight: 700;
  font-size: .94rem;
  line-height: 1.6;
  flex: 1;
}
.page-faq .faq-next__arrow {
  flex: none;
  font-family: var(--font-num);
  color: var(--c-orange);
  transition: transform var(--dur) var(--ease);
}
.page-faq .faq-next__list a:hover .faq-next__arrow {
  transform: translateX(5px);
}

/* ---------- 响应式 ---------- */
@media (min-width: 760px) {
  .page-faq .faq-support__grid {
    grid-template-columns: 1fr 1fr;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__inner {
    grid-template-columns: 1.1fr .9fr;
    gap: clamp(2rem, 5vw, 3.6rem);
  }
  .page-faq .faq-steps__layout {
    grid-template-columns: 1.05fr .95fr;
  }
}

@media (min-width: 980px) {
  .page-faq .faq-qa__layout {
    grid-template-columns: 262px minmax(0, 1fr);
    gap: clamp(1.8rem, 4vw, 3rem);
  }
  .page-faq .faq-index {
    position: sticky;
    top: 1.5rem;
  }
}

@media (max-width: 480px) {
  .page-faq .step {
    grid-template-columns: 1fr;
    gap: .3rem;
  }
  .page-faq .step__num {
    padding-top: 0;
  }
  .page-faq .faq-item summary {
    padding-right: 2.4rem;
    font-size: .94rem;
  }
  .page-faq .faq-next__text {
    font-size: .88rem;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .step,
  .page-faq .faq-item,
  .page-faq .faq-next__list a,
  .page-faq .faq-next__arrow,
  .page-faq .faq-index__list a {
    transition: none;
  }
  .page-faq .faq-next__list a:hover .faq-next__arrow {
    transform: none;
  }
}